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Whether you're a negotiator chasing five tenants at once, a manager watching a portfolio of 200 properties, or a compliance officer sweating EPC expiry dates — Purple Pepper maps to the exact job you're trying to do.
Agent captures applicant details and property reference. Invitation email dispatches. Status moves to Invited.
Agent selects Reference All Applicants. Blinc-UK requests fire. Colour-coded results return via webhook — no manual polling.
5-stage wizard produces a branded PDF with rent schedule, special conditions and prescribed information. Signable dispatches to each party in order. Visual status shows who has signed.
Post-signing deposit confirmation captures TDS/DPS certificate and prescribed information. Agent clicks Confirm Move-In. Tenancy status flips to Active. AgentOS syncs automatically.
165 shipped features. Every major workflow in UK residential lettings, from holding deposit to deposit confirmation. Built for the people who run the tenancy, not just the people who signed it.
A negotiator's day is a collision of WhatsApp messages, missed calls and "just checking the status" emails. Purple Pepper replaces that loop with a pipeline where every holding deposit, tenancy agreement and compliance pack moves forward automatically — or flags the exact item that needs a human touch.
Take a holding deposit in seconds Capture applicant name, email or mobile, link to the property, set the amount — the invitation email goes out immediately.
Offer-to-tenancy in one click Accepted offer data pre-populates the tenancy wizard. No re-keying names, employment status or joint applicants.
Tenant portal does the chasing Tenants sign cost breakdowns, pay the holding deposit and execute the tenancy agreement from their phone — the negotiator watches status change, not their inbox.
Document hub: everything in one link All compliance certs, the tenancy agreement and prescribed information sent as a single secure web page — not an 11-attachment email.
Gas Safety expiring on Friday. EPC renewal overdue on three properties. One tenant still hasn't received the prescribed information. The compliance officer's job is finding these things before a regulator does. Purple Pepper surfaces them automatically — or better still, handles them before they become a problem.
Managing a branch of negotiators means knowing whose deal is stuck, which renewals are 90 days out and which tenant's reference is holding everything up — without calling a meeting. Purple Pepper's management dashboard gives you that view per agent, per branch, in real time.
Per-agent workload at a glance Active tenancies, outstanding todos, offers in pipeline and renewals pending — one screen per team member, no spreadsheet needed.
Proving a tenant is who they say they are — and that neither they nor the landlord appear on a UK sanctions register — is a legal obligation, not an optional step. Purple Pepper handles both without a paper pack or a face-to-face appointment.
A missed renewal window costs time, money and sometimes a tenancy. The renewals pipeline puts every expiring tenancy into a triage queue — 90 days out, 7 days out, overdue — with the right action one click away. Notifications go to landlords and tenants automatically; the manager focuses on decisions, not reminders.
Renewal pipeline with 7 status buckets Decision Required → Renewal In Progress → Renewal Confirmed → Renewed → Set To End → Ended. Action Required auto-flags overdue decisions.
Three renewal paths in one wizard New fixed term, continue as periodic, or end tenancy — each pre-populated from the current term so unchanged details need no re-entry.
England, Wales and Scotland have different deposit caps, different tenancy instruments and different legal requirements. Purple Pepper's default country setting drives every calculation and document type — the right paperwork for the right jurisdiction, without a manual check.
Assured Shorthold or Assured Periodic Tenancy. 5-week deposit cap enforced at creation. Renters' Rights Bill milestones tracked in-dashboard.
TENANT PORTAL
The agency-branded tenant portal provisions via the welcome email. No app download. Tenants complete their full task list — cost breakdown signature, holding deposit payment, tenancy agreement signing, relevant persons — from any device. Notification preferences let tenants control when they hear from you.
Fully responsive — phone, tablet and desktop signing
Visual indicators show who's signed and who's waiting
For agencies running AgentOS, Purple Pepper syncs in both directions via the CoreApi OAuth connection. Properties, landlords, tenancies and compliance documents flow across. When a holding deposit is paid, the property flips to Let Agreed on portals automatically. Tenancies created in Purple Pepper appear in AgentOS. One source of truth, no rekeying.
30-day and expiry-day alerts Automated emails fire at 30 days, on the expiry date, and post-expiry — to the agent, not a shared inbox.
Auto-distribution on renewal Upload a new Gas Safety certificate and it automatically reaches every active tenant on that property, with a full audit trail.
Compliance risk register Log, track and close compliance risks with date-stamped entries, status (outstanding / committed / closed) and responsible agent.
Deposit cap enforcement by region England's 5-week cap, Scotland's 2-month limit and Wales rules enforced at the point of tenancy creation — not discovered at review.
Multi-branch scoping Branch-level agents see only their portfolio; managers with cross-branch access see the aggregated view.
Renewals decision queue 90-day rolling Decision Required list surfaces every expiring tenancy before the window closes. 7-day alerts escalate the urgent ones.
Portfolio churn risk Monthly snapshot separates Managed and Let Only properties by listing status, flagging at-risk and high-risk churn before it shows up in the P&L.
Browser-based identity checks Blinc-UK AML/KYC checks — liveness test, AI document scan, proof of address — initiated from the applicant record. No app download for the tenant.
Pay-as-you-go AML credits Credits are managed in Company Settings. Each check consumes one credit and produces an auditable result stored against the tenancy.
Sanctions match scoring on renewals Before confirming a renewal, the system shows a sanctions match percentage for tenant and landlord against the UK government register (OFSI/UKSL). Flags at 90%+ for manual review.
Full audit trail Every check — timestamp, consuming agent, result — is written to the platform audit log and accessible without leaving the tenancy record.
Sanctions re-check before confirming UK government sanctions register checked automatically at renewal — protecting the agency before the term is extended.
Renting Homes (Wales) Act 2016 instrument selected automatically for Welsh properties. Deposit formula uses Welsh weekly-rent calculation.
Security deposit capped at 2 months rent and enforced at the Rents & Deposits stage. Company default country drives the rule with no manual override needed.
Date-stamped proof of delivery even if unsigned
LANDLORD PORTAL
The landlord portal — also agency-branded — gives landlords a single view of their properties, tenancies, compliance certificates and pending decisions. They review offers, access documents and message the agent directly. No more forwarded PDFs, no more three-email chains to confirm terms.
Branded with agency logo and colours from Company Settings
Compliance certificates auto-delivered when renewed
Renewal notices link directly into the portal
Instant messaging — no external channel required
Standard compliance docs (Gas Safety, EPC, EICR) auto-pulled from AgentOS. Missing certificates surface a warning — no manual audit required.
When the holding deposit is paid, the tenancy pushes back to AgentOS and the property is removed from portals automatically — no duplicate admin step.
