Lettings admin that runs itself. Your team closes deals.
Purple Pepper brings holding deposits, tenancy setup, renewals, compliance, and landlord communication into one place — with AI agents handling the chasing so your staff can focus on the work that actually matters.
Built for letting agents who are done doing things twice
Holding Deposit Pipeline
A four-stage pipeline — Pre-Holding Deposit → Invited → Paid & Referencing → Confirmation with Landlord — tracks every deposit in real time. An AI chaser sends up to three reminders to tenants who haven't paid, then auto-marks as declined.
New Lets Dashboard
Every new let sits in a colour-coded pipeline: In Progress, Ready to Move In, and Moved In. An AI unblocker scans daily and surfaces the tenancies most at risk of a missed move-in — sorted by urgency, not alphabet.
Renewals Pipeline
Decision Required, Renewal In Progress, Confirmed, Set to End — all in one view. Automated 90-day and 7-day notifications go to landlords and tenants before you even open the tab.
Native E-Signing
Send tenancy agreements and compliance packs for signature without leaving the platform. Multi-party signing with ordered sequencing, automatic re-issuance when email addresses change, and signed PDFs stored against the tenancy record.
AML & Identity Checks
Browser-based AML and KYC via Blinc-UK — liveness test, AI document scan, proof of address — consuming one credit per check. Referencing results land back in the applicant record with no manual reconciliation.
Churn Risk Portfolio
A monthly snapshot classifies every property as Managed, Advertised, or Gone against tenancy status. High-risk and lost-managed alerts land on the agent dashboard before the landlord calls.
AgentOS Two-Way Sync
Properties, tenancies, landlords, and compliance certificates sync continuously between Purple Pepper and AgentOS. When the holding deposit is paid, the property flips to Let Agreed and comes off the portals automatically.
Compliance on Autopilot
Upload a new Gas Safety, EPC, or EICR certificate and it distributes instantly to every active tenant on that property. Expiry alerts fire at 30 days, on the day, and post-expiry — with a dynamic Expired tab on the portfolio view.
Payments via Calmony Pay
Holding deposits, move-in balances, renewal fees, and one-off custom charges — all collected via Pay by Bank or card through Calmony Pay. Payment status updates task lists in real time without anyone checking manually.
Branded Tenant & Landlord Portals
Tenants sign documents, pay fees, and download certificates through a portal that carries your agency's logo and colours. Landlords review offers, action approvals, and message your team — all without an app download.
Multi-Branch Support
One company account, multiple branches. Branch-level agents see only their portfolio; managers see the whole picture with an aggregated view. Branch selector lives in the navigation header.
Sanctions Check on Renewals
Before completing a renewal, Purple Pepper runs a sanctions match against UK government OFSI/UKSL data for both tenant and landlord, surfacing a percentage score and flagging anything above 90% for review.
From holding deposit to moved in — without the back-and-forth
Take the holding deposit
Click 'Take Holding Deposit', enter the applicant's name and contact, link the property, and send the invitation. The tenant pays through their branded portal via Pay by Bank or card. If they don't pay, the AI chaser follows up automatically — up to three times.
Set up the tenancy in minutes
Accept the holding deposit and launch the 5-stage tenancy wizard — pre-populated from the deposit record. Set rent, add tenants and guarantors, configure the deposit scheme, build the compliance pack, and dispatch the tenancy agreement for e-signing. All in one session.
Run referencing and compliance without leaving the platform
Initiate Blinc-UK referencing for every applicant — individually or in bulk — and trigger AML identity checks. Compliance certificates pulled from AgentOS are distributed to tenants automatically. Outstanding items flag on the dashboard until resolved.
Confirm move-in and stay ahead of renewals
Confirm the move-in with one action. The tenancy moves to the active portfolio. At 90 days before expiry, landlords and tenants receive branded renewal notices. Your renewals pipeline shows exactly what needs a decision — with sanctions checks before any new term is confirmed.
Security and compliance built into the foundation
Production-grade security — not bolted on after the fact.
GDPR-ready infrastructure
Subject Access Request forms, data correction requests, ICO escalation pathways, and a Records Retention Schedule are built into the platform — not added as an afterthought.
PII encrypted at rest
Landlord bank details and applicant sensitive data — including National Insurance numbers and dates of birth — are encrypted with AES-256-GCM in the database.
Full audit trail on every action
Every mutation, status transition, document send, and user action is written to a tamper-evident audit log with IP address, device, and timestamp. Filterable by user and date range.
Security headers and rate limiting
Content Security Policy, HSTS, X-Frame-Options, and X-Content-Type-Options are enforced across all routes. Auth endpoints are rate-limited. Webhook signature verification rejects unsigned payloads.
Built for how UK lettings actually works
England and Wales legislation covered, with more jurisdictions ready to add.